Delivery Policy


At FitGen, we entrust The Courier Guy for all our shipping needs, ensuring reliable and efficient delivery services. Here’s what you need to know:

Domestic Delivery (South Africa):
Expect your order to arrive within 2 – 5 working days from the date of purchase. Delivery fees, calculated at checkout, ensure transparent pricing for our customers.

International Delivery:
For international orders, additional delivery fees may apply, calculated at checkout. Please note that delivery times may vary based on destination and customs procedures.

Delivery Times:
While we strive for timely delivery, factors like stock availability and unforeseen circumstances may affect delivery times. Rest assured, we provide tracking details for your convenience.

Customer Support:
Should you have any questions or require assistance regarding your delivery, our dedicated customer support team is here to help. Simply reach out to us, and we’ll ensure a smooth delivery process.

Thank you for choosing FitGen. With The Courier Guy, your order is in safe hands!